Long ago, I blacklisted GameStop/EB. Yes, I have a blacklist. Why? Do you really need an explanation? Okay, well its a combination of general store policies and specific personal experiences that drove me to my decision. Here's a few reasons:
1. They hire a-holes for employees. Really, I think it's in the job description. Always has been. They make cell phone salesmen look good.
2. They push reserves like dealers push dope.
3. They gouge on used games ($5 less than full retail? Gimme a break). Additionally, they think you are crazy if you want a new copy while they have a used one to sell you. "Are you sure you don't want the used one? It's cheaper! Really? Positive?"
4. Strategy guides. Rendered obsolete by the internet nearly two decades ago, these guys push strategy guides just as hard as they push reserves. In fact, one particular GameStop tried telling me I couldn't reserve a game without buying the strategy guide first. In fact, that same store told me the same thing a year later. I think it might have actually been store policy at the time.
I am a gamer. We all are. We are the customer. Ready to drop $60 on a piece of foil and plastic that you (the retailer) had to do nothing to produce. Nothing. You're a retailer. Your business is built on price gouging a product someone else made. And then buying it back for pennies and selling it again for nearly as much as the first time around. You should be groveling at the feet of the consumers who so willingly spend hard earned cash on you, the retailer, the leech.
So I was inspired to write this post after reading Gabe's post over at PennyArcade.com, in which he mentions
"the sort of classic douchebaggery we've come to expect from (the GameStop manager)". This disdain is universal. Gabe, BTW, went across the street and bought the game he was looking for at Best Buy with no hassle. Personally, I try to hit privately owned shops, but they are few and far between now-a-days. If they don't have a game I'm looking for, I hit Game Crazy, just because they haven't pissed me off enough yet to blacklist them, lol.
Update: Tycho at PennyArcade.com
continues to have BS problems with their local EB:
"I don't want to keep harping about this, okay, I do, but we went to the Best Buy near the office and saw four palettes of Rock Band for the 360 and one palette for the PS3. This was after being rebuffed in an attempt to secure the same product from the Electronics Boutique, ostensibly a store that sells videogames."